Verified Customer Reviews & Stories
See what homeowners across Marin, the Peninsula, the East Bay, and the Tri-Valley say about shopping with Creative Energy and working with our Richmond delivery and service team.
“Bonnee gave us great discounts on a replacement hot tub cover, sent the emailed invoice immediately, and was fun to talk with, to boot! Great customer service!”
“Just bought a new hot tub; delivered on time and with 4 really nice polite guys; once I got it filled and plugged in, I had a few “user error” issues which Bonnee Young, saleswoman at the store, promptly answered and got my small mistakes fixed and she then went the extra mile.”
“This company really stands by their products and their customers. We’re on our 2nd Hot Spring hot tub from Creative Energy in San Rafael. The first one lasted for 16 years, the 2nd is going on 7 years and just had its first pump go out. Great tubs, good service and repair staff.”
“Amazing customer service and overall knowledgeability. Cole helped us every step of the way with the Bay Area Air Quality Management District fireplace insert program (not easy, but well worth it!) Without the help of Creative Energy we couldn’t have navigated through the highly complex process. Thank you Cole!”
“We came to Creative Energy to start learning and pre-shopping for hot tubs. Our experience with Tiffany, Jason and Bonnee made us feel so comfortable and informed that we found what we wanted and won’t be shopping anywhere else! Everyone is knowledgeable, friendly and helps you find what is right for YOU.”
Experience Our Award-Winning Showroom Service Yourself
Complete the form below and our local Bay Area team will respond promptly with current pricing, package options, and delivery details.
Fields marked with are required.