Creative Energy Richmond Service & Delivery Center
We stand behind every hot tub, swim spa, sauna, cold plunge, and fireplace we sell. Our dedicated operations hub in Richmond dispatches in-house, factory-certified technicians across all nine San Francisco Bay Area counties.
Request a Factory-Trained Technician
In-home diagnostic, warranty repair, heater/pump service, and leak resolution.
Order Valet Spa Drain & Cleaning
Complete drain, shell & cover scrub, refill, chemical startup, and filter care.
Order Replacement Spa Cover
Custom-fit UL-listed WeatherPro vinyl covers, Smartop rigid covers, and lifters.
OEM Parts Inquiry
Genuine Watkins Wellness, Hot Spring, Endless Pools, Lopi & FPX replacement parts.
Product Help & Troubleshooting
Have a question about salt system levels, control panel prompts, or fireplace remotes?
Hot Tub Trade-In & Haul-Away
Upgrade your older spa to a new Energy Smart Hot Spring model with trade-in credit.
Submit a Direct Service or Repair Request
Routed directly to our Richmond Service Center dispatch desk (510-237-2300).
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